Chris Fish
Chalkland Rise
Woodingdean
Tel: 01273 301 296
Mob: 07932 640 269
Nicola Gardner
Kimberley Road
Brighton
Tel: 01273 677 280
Mob: 07951 276 926

Chris & Nicky Childminders

Brighton Childminders

 

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Chris & Nicky Childminders

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Brighton Childminders - Are you looking for a childminder in Brighton? Then you have come to the right place!! Call Chris & Nicky childminders on -

Chris: 01273 301 296 / Mob: 07932 640 269 or Nicky: 01273 677 280 / Mob: 07951 276 926

Indoor / Outdoor Learning

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As Ofsted Registered Childminders we encourage the children in our care to join in all sorts of different physical activities and provide a range of resources to make it fun and enjoyable.

Chris: 01273 301 296 / Mob: 07932 640 269 or Nicky: 01273 677 280 / Mob: 07951 276 926

Contact Us

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Call Us Today -

Chris Fish - 01273 301 296 / 07932 640 269 - (Woodingdean area)

Nicola Gardner - 01273 677 280 / 07951 276 926 (Bear Road area)

<< >> Play > Stop

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Complaint Procedure

I hope that you are happy with the service that I provide, but I appreciate there may be times when you feel that I may not be offering you and your child(ren) the service that you require. I hope that you require. I hope you will feel able to discuss any concerns or issues with me directly.  If you would rather not talk in front of your child(ren) then we can arrange a more convenient time for example in the evening or at a weekend. I hopefully will be able to resolve any issues if we are unsuccessful in resolving issues, please put your complaint in writing detailing the complaint. I will investigate fully and aim to reply to you within 28 days. I will keep a written record of complaints for a minimum of 3 years which will be available to parents and Ofsted on upon request.

It is a requirement by Ofsted that all complaints are logged along with any outcome and any actions taken.

If you feel that you are unable to talk to me or that after talking the matter remains unresolved then you can talk in confidence to:

  • The Early Years Childminding Team on 01273 294525
  • OFSTED Complaints and Investigation unit on 03001231231

Ofsted National Business Unit

Royal Exchange Buildings

5th 6th and 7th floors

Piccadilly Gate

Store Street

Manchester

M1 2WD

I will inform Ofsted if any complaints are made against me.

I urge any parents/ carers or children reading this policy if they feel anything is needed to be added or altered to talk to me and together we can look at the possibility of amending the policy to ensure I am offering the best service I can deliver to all.

 

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